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Item ID 15441426 in Category: Jobs - Full Time Jobs

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Hiring Customer Relationship Executive - Apply Now


1Point1 Solutions is looking for dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others.


Key Responsibilities:
• Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately.

• Provide clear and accurate information to customers about products, services, or account details.

• Resolve customer issues, complaints, and concerns in a timely and efficient manner.

• Maintain and update customer records in the system, ensuring all information is accurate.

• Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone.

• Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction.

• Identify potential sales opportunities or cross-sell additional products/services where appropriate.

• Maintain a high level of product knowledge to address customer questions and concerns.

• Collaborate with team members and supervisors to resolve complex issues or improve processes.

• Ensure compliance with company policies, procedures, and regulatory requirements.


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Target State: All States
Target City : Navi Mumbai
Last Update : Feb 07, 2025 5:33 AM
Number of Views: 190
Item  Owner  : 1Point1 Solutions
Contact Email:
Contact Phone: (None)

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2025-03-13 (0.368 sec)