Garuda Indonesia Cancellation Policy | |
Are you looking to cancel your flight with Garuda Indonesia? Look no further! Here's a comprehensive guide to Garuda Indonesia's cancellation policy, including refund rules and fees. Garuda Indonesia offers free-of-cost cancellation if the cancellation is completed within 24 hours from the ticket purchase. If the cancellation is made within a specific time frame, passengers can cancel their reservation up to 3 hours before the departure of the flight time and receive a full refund. To cancel your reservation, simply go to the Garuda Indonesia website (www.garuda-indonesia.com) and log in to your registered user's facility. Enter your booking details, including your last name and booking reference number, to initiate the cancellation process. If you're unable to continue your travel due to a serious injury or health complication, you can cancel your booking without a cancellation fee, as long as the cancellation request is made from authorized sources such as the web/app booking counter or customer service travel desk. Under the Garuda Indonesia refund policy, the refund rules can cover all fare types or classes, and the refund will be initiated after the cancellation of the reservation. However, there are special cases when passengers need to raise the refund request, such as when the refund is not automatically initiated or when the refund amount is not correct. To raise a refund request, go to the Garuda Indonesia website and log in to your registered user's facility. Enter your booking details and follow the instructions to submit your refund request. | |
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