About Zendesk Chat | Zendesk Platform | |
Automatically assign incoming chats to active agents. This ensures your customers receive prompt support and your agents aren’t overloaded. Add tags to your chats, give your conversations context, and better understand your customers. Organize your agents into different teams based on skills, language, expertise, or even brand. Customer support isn’t limited to chat. The Zendesk platform lets agents switch between serving chats, phone calls, emails, or social media messages. And with the Zendesk Web Widget, customers can ask for help or find the answers themselves, all without interrupting their shopping experience. Contact PositiveEdge now. More details Click here: https://www.positiveedge.net/zendesk-chat.php Email address: info@positiveedge.net | |
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