Hiring Customer Relationship Executive - Apply Now (Jobs - Full Time Jobs)
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Item ID 15918626 in Category: Jobs - Full Time Jobs
Hiring Customer Relationship Executive - Apply Now | |
1Point1 Solutions is looking for dedicated and energetic Customer Relationship Executives to join our dynamic team. As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience to clients. This is an excellent opportunity for individuals with strong communication skills and a passion for helping others. Key Responsibilities: • Handle inbound and outbound calls professionally, ensuring customer inquiries are addressed promptly and accurately. • Provide clear and accurate information to customers about products, services, or account details. • Resolve customer issues, complaints, and concerns in a timely and efficient manner. • Maintain and update customer records in the system, ensuring all information is accurate. • Adhere to call scripts and company guidelines while maintaining a friendly and approachable tone. • Meet or exceed performance targets, including call quality, call resolution, and customer satisfaction. • Identify potential sales opportunities or cross-sell additional products/services where appropriate. • Maintain a high level of product knowledge to address customer questions and concerns. • Collaborate with team members and supervisors to resolve complex issues or improve processes. • Ensure compliance with company policies, procedures, and regulatory requirements.  | |
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| Target State: All States Target City : Navi Mumbai Last Update : Feb 07, 2025 5:33 AM Number of Views: 97 | Item Owner : 1Point1 Solutions Contact Email: Contact Phone: (None) |
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2025-02-22 (0.223 sec)