Why Is Social Media Critical for Online Reputation Management? (Computers - Information Technologies)

Item ID 16006302 in Category: Computers - Information Technologies

Why Is Social Media Critical for Online Reputation Management?


Social media platforms are hotbeds for the establishment of online reputations, thanks to their capability of broadcasting brand communications and customer opinions. Credibility by active posting on Twitter, LinkedIn, or Instagram communicates brand values. Social media tracking of mentions and swift response to feedback, both positive and negative, communicates openness. Social media allows firms to publish good messages, react to misinformation, and manage crisis communication in real time. An uncompromising, sincere presence begets customer loyalty along with an influence on people's opinions. To ignore social media is to invite unregulated bad news, and hence working ORM today essentially entails being among the social world.

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Last Update : Apr 26, 2025 7:02 AM
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Item  Owner  : quality zone infotech
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